Shipping fees and returns policy
Free delivery to UK mainland only for orders over £99 excluding VAT.
Alternatively, a standard non-refundable charge of £6.99 plus VAT (for All UK mainland) will be applicable to your order.
For UK mainland completed orders placed before 1.00p.m. and subject to availability we will endeavour to deliver within 24-48hrs (Mon - Fri) with the exception of public holidays.
Saturday delivery can be arranged at an additional cost of £30 per consignment.
Please ensure the correct delivery address and postcode is given when ordering to avoid any delays and additional charges for goods to reach you.
All deliveries must be checked, counted and signed for at point of delivery. After two attempts the goods are returned to us. We reserve the right to re-charge any additional delivery costs if we re-send these goods to you.
The following remote postcode areas will incur additional shipping charges (charges will be based on the total weight and dimension of the consignment)
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50,
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA41-49, PA60-78, PH42-44, ZE1-3 as well as Northern and Southern Ireland.
Please call or email us to requesting a quotation prior to placing your order and we can confirm the total cost of the shipping. Feel free to contact us with your requirements and we will be happy to discuss these we with you.
Working days are Monday, Tuesday, Wednesday, Thursday & Friday (excluding any bank or national holidays) Any order placed on Saturday, Sunday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day. For example, an order placed on Saturday is treated as if it was ordered on Monday (unless Monday is a bank or national holiday).
We can offer a wide range of shipping options to Europe and other worldwide countries. Please complete your order online and one of our sales advisors will be in touch to confirm our available options and shipping charges.
We will accept the return of goods fit for sale on their return (as they were on delivery) provided prior arrangement (confirmed in writing) and on payment of an agreed 20% handling & re-stocking charge (unless the goods were defective when delivered) is made. You must notify us of any items you would like to return within 3 working days from receipt of order. Please note there will also be a collection charge.